Cox internet outage is a period in which the internet services go out/go down. It is always a pain to deal with happenings like this. During this period you cannot connect to the services but you will have to rectify the problem before you can connect successfully.
The Causes of Cox Internet Outage
Home hardware: Sometimes the problem of Cox internet outage is from home hardware and appliances. For example, failed switches for routers. This can be sorted without help from Cox. Cox’s oriented problem: a problem going on at Cox’s end could also be a reason why you may be going through and having internet problems. This is sorted by Cox communication technicians. Congestion: When so many people are all trying to access the internet from Cox, an internet outage may occur. Outage with a backbone internet network: Due to the breakdown of Cox’s backbone internet network, system breakdown, and also maintenance problems, the internet of customers or users will also break down. Failed link to internet provider: An unsuccessful link can be from bad rainy or stormy weather. With so many unknown dangers for your internet, it is pivotal to possess a secondary internet provider to use when the main one goes out.
How to Fix the Outage Problem?
You do not have the power or the ability to do so much when it comes to Cox internet outages only to wait for their technicians to come to your area, because you would not want to climb up the poles to fix the cables. There are a few ways to reduce the disruption in your house.
TV receiver or modem should not be restarted too earlyYour mobile/smartphone should be used as a hotspotLink up to a Cox Wi-Fhotspot
Troubleshooting Cox Internet
The first step to solving the Cox internet outage is to reboot the internet modem and you should do it like this:
Disconnect the power cables of the modem. Wait for 60 secondsLater, connect the cables backImmediately after it starts, the internet outage/issue will clear out.
Should the problem still exist, you will have to check if the cables of your internet devices are tightly and rightly connected.
Troubleshooting Cox Cable TV Issue
If you are experiencing issues with the contour box, Cox TV channels, or Cox cable box displaying messages of error, the first step you have to take is to give the hardware a restart. Doing that makes the device start afresh. All you need to do is:
Put off the deviceRemove it from the socketHave a 60-second waitConnect it back in
If you notice a fuzzy or black screen on the TV, it’s a signal that one of the cable wires is not tight. Make sure you tighten the splitters of the cable or the cable linked to the TV. Also, it is very crucial to check behind your cable TV box. If you witness that the cords are not arranged or joined together well, then unlink them once you have done that, and connect them to the right ports very tightly. They should be tight or else your cable connection will get interrupted continually.
If this step does not fix it, then try restarting it. You can restart it by signing in to your Cox account and operating it from there.
How To Avoid Having Frequent Internet Problems?
Here are the tips you can act on today to stay clear of the common problems of the internet.
If your connection is very slow, find out why and do not be stagnant, take steps to make your connection more reliable. The solution may be simple as updating the firmware or moving the router. Be sure that you take all precautions to safeguard the network. Think of setting a few restrictions, like a minimum purchase or a time limit on your Wi-Fi to not encourage people that may squat with you. Seek out how Cox can help provide fast, and Wi-Fi to you.
Conclusion
Cox internet gives customers room to use the internet according to their subscription and enjoy it comfortably, but internet issues like a slowdown in feed or an outage are killjoys to the use of the internet services. Still, there are ways to solve the issues correctly and they have been discussed here.
